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Promotedly

Loyalty program software

A loyalty program nobody has to carry

Promotedly replaces the paper punch card with a visit challenge on the customer's phone. They scan the same QR code each time they come in, the progress bar moves, and the reward is issued the moment they hit the goal. There's no app to download and no card to lose, and every member is a customer you can invite back.

Start freePlan it from my website
  • Digital punch card
  • No customer app
  • Works with any register
A smiling barista hands a cup of coffee across the counter to a customer

Why loyalty programs stall

Paper cards get lost, and apps don't get installed

A loyalty program only works if customers can join without effort and the business can see who's in it.

  • Paper punch cards

    Cheap to start, but cards get lost, stamps get faked, and you never learn who your regulars are.

  • App-based programs

    Asking a customer to install an app at the counter is a big ask, and many simply say no.

  • Programs tied to one system

    Loyalty that only exists inside a register or delivery app is hard to take with you, and you may never get the customer list.

How it works

Scan, stamp, reward

The visit challenge is one of Promotedly's thirteen promotion types, and it can run alongside the others.

  1. Set the goal

    Choose how many visits earn the reward, from two to fifty, and what the reward is: a free item, an amount off or a percentage off.

  2. Print one QR code

    Put it at the counter. Customers scan it on every visit; there's nothing else to print.

  3. Stop double stamps

    Set a minimum gap between visits, four hours by default, enforced on the server so one visit can't count twice.

  4. Reward automatically

    When a customer reaches the goal, a single-use reward code is issued with its own expiry, ready for staff to redeem.

A gym member scans her phone at check-in while a staff member gives her a fist bump

Progress they can see

Stamps, stars or a progress bar

The card lives on a page in your brand that the customer reopens from the same QR code. They only need the email or phone number they joined with, so their progress follows them to any device.

  • Choose the card styleStamps, stars or a progress bar, in your brand colours.
  • Expiry you controlSet when the challenge ends and how long the earned reward stays valid.
A hairdresser and her client smile at each other in the salon mirror

Beyond the punch card

Bring back the regulars who stopped coming

Loyalty members who agreed to hear from you can get reward reminders before a reward expires, and win-back messages when they haven't visited in a while. Every message checks consent first and respects quiet hours.

  • Email and textTexts send from your own Twilio or Telnyx number; email from your connected sending address.
  • Opt-outs honouredSTOP replies and unsubscribes take effect immediately across every campaign.

Rewards program

The promotion is the hook. The list is the asset.

Every promotion type feeds one customer database with one consent record per channel. It is the part of Promotedly that keeps paying after the campaign ends — and the part you can export or delete whenever you want.

  • Every claim asks to joinThe rewards opt-in sits at the end of every promotion, unchecked by default. Customers who say yes become a contactable record; customers who say no still get their reward.
  • Consent is recorded, not assumedEach opt-in stores the exact disclosure text shown, the channel, the purpose, the timestamp and the source page. That ledger is what makes a later send defensible.
  • Email re-marketing on a scheduleNew offers, reward reminders before expiry, and win-back messages for customers who have not been back — sent from your brand, with a working unsubscribe in every message.
  • SMS for the moments that need itFlash promotions, appointment reminders and reward codes. STOP and HELP are handled automatically and the opt-out is permanent unless the customer opts back in.
How re-marketing worksRead the SMS terms
A soft three-dimensional illustration of a phone surrounded by floating reward cards, envelopes and message bubbles in mint, teal and navy

Where to start

A loyalty program works better with a way in

Pair the visit challenge with a first-visit offer to get people started and a referral promotion to bring in their friends.

Compare all 13 promotion types

Is it right for you?

Who it suits, and who it doesn't

A good fit if

  • Customers visit you often: coffee shops, quick-service food, studios, salons, car washes.
  • You want to know who your regulars are, not just count stamps.
  • You don't want to ask customers to install an app.

Probably not the right tool if

  • You need points earned automatically from every dollar spent at the register. That requires a point-of-sale connection, which isn't available yet.
  • You want a paid membership or subscription program. Promotedly doesn't take payments.
  • You sell only online through a store platform with its own built-in loyalty app.

Free for your first 100 customers, with no card required.

Paid plans from $59 a month, priced by how many customers your rewards list holds. Every promotion type is on every plan.

See pricing

Keep reading

Related pages

Questions

Loyalty program software questions

How do customers join?
They scan the QR code at your counter and enter the email or phone number you ask for. That's the whole sign-up, and it's the same identifier they'll use to pick up their progress later.
How many visits should the reward take?
Set it a little above how often your regulars already come in over the reward period. If they visit about four times a month, a goal of five feels reachable but still changes behaviour.
Can staff fake stamps?
Stamps are recorded on the server when the customer scans, with a minimum gap between visits. Staff redeem the finished reward with a single-use code, so each reward can only be used once.
Does it connect to my point-of-sale system?
Not yet. Point-of-sale connections are being built but are not switched on for customers. Today every reward is a unique single-use code that staff look up and mark redeemed in the Promotedly portal on any phone, tablet or computer, so it works next to whatever register you already use.
What does it cost?
The loyalty challenge is included on every plan. The free plan covers your first hundred customers; paid plans are priced by how many customers your rewards list holds, not by the number of stamps or rewards.

Retire the paper card

Launch a loyalty program this week

Set a goal and a reward, print one QR code, and your regulars start collecting on their next visit.

Start freeSee pricing