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Promotedly

Customer engagement software

Give customers a reason to come back sooner

Engagement for a local business means one thing: the next visit. Promotedly gives customers something to come back for, whether that's a game to play, a coupon that loses value the longer they wait or a reward about to expire, and reminds the ones who opted in, without flooding their inbox.

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  • Games and countdown coupons
  • Reminders by consent
  • Totals per campaign
Friends share plates of food and laugh around a table in a busy restaurant

The problem

Customers like you, then forget you

Most customers don't leave because of a bad experience. Life gets busy, a new place opens, and the habit fades.

  • Visits drift apart

    The gap between visits quietly widens, and by the time you notice, the customer has a new habit.

  • Generic newsletters

    A monthly email with nothing concrete in it gets ignored, then unsubscribed.

  • No signal of what works

    Without totals per campaign, you can't tell which promotions brought people back.

How Promotedly handles it

Something concrete, at the right moment

Every message is tied to a reward or an offer, and only goes to people who agreed to hear from you.

  1. Make the first visit memorable

    A scratch card or wheel at the counter is more fun than a flyer, and the result is decided on the server.

  2. Create a reason to return

    A countdown coupon loses value on your schedule; a loyalty challenge rewards the next visit.

  3. Remind at the right time

    Reward reminders before a reward expires, and win-back messages after a gap you choose.

  4. Respect the inbox

    Every send checks consent, quiet hours and a frequency cap. STOP and unsubscribe work instantly.

A customer at a bakery counter holds up her phone showing a coupon with a countdown timer while the cashier rings her up

Countdown coupons

A coupon that's worth more if they come in today

A countdown coupon starts generous and drops in value on a schedule you set. Its reminders say exactly what it's worth now and when it drops next, so the message is never just "hurry".

  • You set the dropsHow much it loses, how often and when it ends.
  • Reminders you chooseTurn each reminder moment on or off; nothing sends overnight.
At a café table, a woman smiles as she plays a scratch-card game on her phone beside a cappuccino and a croissant

See what worked

Totals for every campaign

Your dashboard shows views, claims, rewards issued, redemptions and referral conversions per campaign, so you can keep the promotions that bring people back and drop the ones that don't. On paid plans you can test campaigns side by side.

  • Per campaign and per brandDaily totals, rewards-list growth and opt-in counts.
  • Campaign testingSplit traffic between two or more campaigns on paid plans.

Your dashboard

See exactly what each promotion brings in

Views, new customers, rewards handed out and rewards used, day by day. These are example numbers for a single coffee shop's first month.

Bright Bean Coffee

Example data · last 30 days

Views

5,166

Pop-ups shown and QR codes scanned

Customers captured

369

7.1% of everyone who looked

Rewards issued

339

41 from referrals

Rewards redeemed

190

56.0% of rewards issued

Views and customers, day by day

  • Views (left)
  • Customers (right)
Sep 16: 120 views, 10 captured, 9 rewards issued, 5 redeemedSep 17: 132 views, 10 captured, 9 rewards issued, 5 redeemedSep 18: 123 views, 9 captured, 8 rewards issued, 4 redeemedSep 19: 160 views, 10 captured, 9 rewards issued, 5 redeemedSep 20: 183 views, 11 captured, 10 rewards issued, 6 redeemedSep 21: 142 views, 10 captured, 9 rewards issued, 5 redeemedSep 22: 128 views, 10 captured, 9 rewards issued, 5 redeemedSep 23: 132 views, 11 captured, 10 rewards issued, 6 redeemedSep 24: 151 views, 12 captured, 11 rewards issued, 6 redeemedSep 25: 148 views, 10 captured, 9 rewards issued, 5 redeemedSep 26: 182 views, 11 captured, 10 rewards issued, 6 redeemedSep 27: 199 views, 12 captured, 11 rewards issued, 6 redeemedSep 28: 164 views, 11 captured, 10 rewards issued, 6 redeemedSep 29: 153 views, 12 captured, 11 rewards issued, 6 redeemedSep 30: 145 views, 12 captured, 11 rewards issued, 6 redeemedOct 1: 164 views, 13 captured, 12 rewards issued, 7 redeemedOct 2: 174 views, 12 captured, 11 rewards issued, 6 redeemedOct 3: 212 views, 13 captured, 12 rewards issued, 7 redeemedOct 4: 213 views, 13 captured, 12 rewards issued, 7 redeemedOct 5: 181 views, 13 captured, 12 rewards issued, 7 redeemedOct 6: 180 views, 14 captured, 13 rewards issued, 7 redeemedOct 7: 163 views, 14 captured, 13 rewards issued, 7 redeemedOct 8: 174 views, 14 captured, 13 rewards issued, 7 redeemedOct 9: 195 views, 13 captured, 12 rewards issued, 7 redeemedOct 10: 248 views, 15 captured, 14 rewards issued, 8 redeemedOct 11: 231 views, 14 captured, 13 rewards issued, 7 redeemedOct 12: 192 views, 13 captured, 12 rewards issued, 7 redeemedOct 13: 206 views, 16 captured, 15 rewards issued, 8 redeemedOct 14: 187 views, 16 captured, 15 rewards issued, 8 redeemedOct 15: 184 views, 15 captured, 14 rewards issued, 8 redeemed
See the numbers
Daily views, captures, rewards issued and rewards redeemed
DayViewsCapturedIssuedRedeemed
Sep 161201095
Sep 171321095
Sep 18123984
Sep 191601095
Sep 2018311106
Sep 211421095
Sep 221281095
Sep 2313211106
Sep 2415112116
Sep 251481095
Sep 2618211106
Sep 2719912116
Sep 2816411106
Sep 2915312116
Sep 3014512116
Oct 116413127
Oct 217412116
Oct 321213127
Oct 421313127
Oct 518113127
Oct 618014137
Oct 716314137
Oct 817414137
Oct 919513127
Oct 1024815148
Oct 1123114137
Oct 1219213127
Oct 1320616158
Oct 1418716158
Oct 1518415148

Their audience

Rewards members

1,284

  • Texts opted in611

    47.6% of members · 177 new in 30 days

  • Emails opted in902

    70.2% of members · 258 new in 30 days

  • Joined in the last 30 days369

    28.7% of members · new rewards members

The same dashboard every account gets. The figures shown are illustrative, not a customer’s results.

Where to start

Promotions that bring people back

A game for the first visit, a countdown coupon for the second and a loyalty challenge for the habit.

Compare all 13 promotion types

Is it right for you?

Who it suits, and who it doesn't

A good fit if

  • You rely on repeat visits more than one-off sales.
  • You want messages tied to real rewards, not newsletters.
  • You want to see which promotions actually bring customers back.

Probably not the right tool if

  • You need a full CRM with sales pipelines and support tickets.
  • You want to import an existing list and start messaging it. Without a consent record, Promotedly won't send marketing to imported contacts.

Free for your first 100 customers, with no card required.

Paid plans from $59 a month, priced by how many customers your rewards list holds. Every promotion type is on every plan.

See pricing

Keep reading

Related pages

Questions

Customer engagement software questions

How often will my customers hear from me?
Only as often as you choose, within a frequency cap, and never during quiet hours. Each message is tied to a reward or an offer, and customers can opt out at any time.
Can I send a one-off offer to my list?
Yes, on paid plans. A person on your team sends it from the portal to customers who opted in to that channel. AI assistants connected to Promotedly can't send messages.
Can I import contacts I already have?
Not as a marketing list. Without a recorded opt-in, there's no evidence they agreed to hear from you. Run a promotion to invite them to join with a real opt-in.
Which channels can I use?
Email and text. Texts send from your own connected Twilio or Telnyx number, which bills you directly for messages; email sends from your connected sending address.
Do my customers need to download an app?
No. There is no customer app. A customer scans the QR code or taps the pop-up, and the whole promotion runs in their phone's web browser on a page in your brand.

Shorten the gap

Bring your customers back sooner

Start with a game for the first visit and a countdown coupon for the second. Your first hundred customers are free.

Start freeSee pricing