# Promotedly: full reference

Version 2026-11-04. Generated from the same sources the site and billing use. https://promotedly.com

Promotedly is promotion software for local businesses. A business builds a coupon, referral, game, loyalty or giveaway campaign, customers claim it from a QR card, a website pop-up or a link, and every claim adds a consented customer to the business's own rewards database for follow-up email and text messages.

## Who it is for
- Independent restaurants, cafes, bakeries and bars
- Salons, barbers and spas
- Gyms and fitness studios
- Schools and education providers
- Retail shops and other local service businesses
- Marketing agencies that run promotions for local clients

## How it works
1. Enter your website address and the AI campaign builder reads your brand and drafts campaigns, or pick a campaign type yourself.
2. Review and edit the draft in the builder: offer, limits, schedule, look and follow-up messages.
3. Publish it. Customers claim from a printed QR card, a pop-up on your website, or a shared link.
4. Each claimant joins your rewards database with a recorded consent per channel. Staff redeem codes at the counter or through a connected point-of-sale system.
5. Automated follow-ups bring customers back, and campaign analytics show views, claims and redemptions.

## What sets it apart
- Thirteen campaign types, each with its own validated settings, rather than one generic coupon form.
- Customer consent is recorded per channel with the exact disclosure text, timestamp and source.
- Every plan runs as many campaigns at once as the business likes. Plans differ by how many customers the rewards database holds.
- A free plan for the first 100 customers, with no card required.

## Capability status
Only available and paid capabilities exist today.
available:
- AI campaign builder from a website address: Enter a website address and get a branded three-campaign plan with follow-up messages.
- Printable QR code cards: Every campaign gets a printable QR code card for tables, counters and windows.
- Website pop-up: Show a campaign on the business's own website with one embed snippet.
- Brand rewards page: A hosted page listing the business's live promotions and rewards sign-up.
- Rewards database with consent records: Every claimant becomes a customer record with per-channel consent, exportable at any time.
- Staff redemption: Staff check and redeem single-use codes from the portal on any device.
- Automated follow-up messages: Timed email and text follow-ups after a claim, a visit or a period of no visits.
- Campaign analytics: Views, claims, rewards issued, redemptions and referral conversions per campaign.
- Agency accounts: Agencies manage client accounts, build campaigns for them and bill them.
- Team members and roles: Invite staff and admins with owner, admin and staff roles.
- Twilio and Telnyx text messaging: Send texts from the business's own Twilio or Telnyx number.
- SendGrid and Mailchimp: Send email through SendGrid and sync opted-in customers to Mailchimp.
- Customer video links: Customers submit a link to a review video they posted; the business approves it before a reward is issued.
- REST API and MCP server for AI agents: AI assistants can read product information and, with an admin's approval, draft campaigns.
paid:
- Offer campaigns (broadcasts): Send a one-off offer by email or text to opted-in customers.
- Campaign testing: Run two or more campaigns side by side and see which converts better.
in_development:
- Klaviyo: Sync opted-in customers to a Klaviyo list and send Promotedly events Klaviyo flows can start on.
- Constant Contact: Sync opted-in customers to Constant Contact.
- Square point of sale: Redeem codes and record visits at a Square register.
- Shopify: Redeem codes as Shopify discounts and record orders as visits.
- Clover point of sale: Redeem codes and record visits at a Clover register.
- Lightspeed point of sale: Redeem codes and record visits at a Lightspeed register.
- Toast point of sale: Loyalty and offers inside Toast for restaurants.
- Agent-started sign-up: An AI assistant can start a free account for a business; the owner confirms by email.
not_supported:
- Posting to social media: Promotedly does not publish posts to the business's social accounts.
- Paid ad management: Promotedly does not buy or manage Google, Meta or other paid ads.
- Local SEO and Google Business Profile management: Promotedly does not manage search rankings, listings or Google Business Profiles.
- Taking customer payments: Promotedly does not process the business's sales; rewards apply at the business's own checkout.
- Customer mobile app: There is no app for customers to download; every campaign runs in the phone's browser.

## Pricing
Plans differ by how many customers the rewards database holds. Every plan, including Free, runs every campaign type and as many campaigns at once as the business likes.
One person in the rewards database, counted once no matter how many promotions they claim. The count is per account, so brands run from the same account share the allowance. Deleted customers stop counting.
New claims pause until the business upgrades; the campaign shows a closed message. Nothing in the existing database is deleted or hidden.
Promotedly does not charge per message. Email and SMS re-marketing are part of the plans that include offer campaigns, within fair-use limits.
Yearly billing is 10 months' price paid upfront (two months free).
Plans can be changed or cancelled at any time from Settings. Changes take effect immediately and are prorated; cancelling takes effect at the end of the paid period.
- Free: $0/month or $0/year, up to 100 customers. Your first 100 customers, free for as long as you like.
- Starter: $59/month or $590/year, up to 500 customers. Up to 500 customers in your rewards database.
- Growth: $149/month or $1,490/year, up to 2,000 customers. Up to 2,000 customers for a growing regular base.
- Pro: $299/month or $2,990/year, up to 5,000 customers. Up to 5,000 customers across every location.
- Scale: $400/month or $4,000/year, up to 10,000 customers. Up to 10,000 customers for busy, multi-site brands.
- Enterprise: Above 10,000 customers, pricing is quoted for the database size, locations and support needed.

## Campaign types

### Instant Dollar-Off Coupon
https://promotedly.com/promotions/dollar-off-coupon
A fixed dollar amount off, claimed on the spot.

The simplest promotion on the platform and the one most businesses start with. A customer scans the card on the table, enters the details you asked for, and a unique single-use coupon code appears on their screen straight away.

Example: Get $5 off your next visit.
Best for: First-time visitors, Tabletop QR cards, Slow weekdays
Available on: All plans, including Free

Customer journey:
1. Scans the QR card or taps the pop-up on your website.
2. Sees your branded offer page with the dollar amount and the fine print.
3. Enters the contact details you require — email, phone or name.
4. Gets a unique coupon code on screen, plus a copy by email or text.
5. Chooses whether to join your rewards program for future offers.

Setup:
1. Set the amount: Enter the dollar value in the builder. It is stored in cents, so $7.50 is as valid as $5.
2. Guard the margin: Add a minimum spend so a $10 coupon cannot be used on a $12 ticket, and choose in-store, online or both.
3. Bound the offer: Pick an expiry window in days, a total coupon count, and whether it is one per customer.
4. Write the copy: Headline, subhead, button label and fine print, with a live preview of the card and pop-up beside you.
5. Deploy: Print the tabletop card or paste the one-line pop-up snippet into your site template.

Questions:
Q: Should I use a dollar-off or a percentage-off coupon?
A: Use dollar-off when your average ticket is under about $40 — $5 off a $22 lunch feels bigger than 20% off. Use percentage-off when tickets vary widely or run high, because the discount scales with the sale instead of capping your generosity on a large order.
Q: Can the same customer claim twice?
A: Not unless you allow it. One-per-customer is on by default and is enforced on the server against the customer record, not against a browser cookie, so clearing history or switching browsers does not produce a second coupon.
Q: How does my staff redeem the coupon?
A: Each claim generates a unique code. Staff mark it redeemed from the brand portal on any phone or tablet, which closes the loop between a scan and actual revenue and makes the redemption rate visible in analytics.

### Percentage-Off Coupon
https://promotedly.com/promotions/percent-off-coupon
A percentage discount that scales with basket size.

The right choice when your ticket sizes are uneven. A percentage keeps the offer proportionate — small on a small order, meaningful on a large one — and a maximum discount cap keeps your worst case bounded.

Example: Get 20% off your entire purchase.
Best for: Higher ticket services, Retail, Clearance pushes
Available on: All plans, including Free

Customer journey:
1. Scans or taps into your branded offer page.
2. Reads the percentage, what it applies to, and any cap.
3. Submits the contact details you require.
4. Receives a single-use code with the discount applied at checkout or the register.
5. Opts into your rewards program for the next offer.

Setup:
1. Choose the percentage: Anything from 1% to 100%. Most local businesses land between 10% and 25%.
2. Cap the downside: Set a maximum discount so 20% off never becomes a $200 giveaway on an unusually large order.
3. Scope what it covers: Name the eligible products or services in the fine print and set whether it stacks with other promotions.
4. Set eligibility: Everyone, or new customers only, with a per-customer use limit.
5. Deploy: Print the QR card, install the pop-up, or both — the same campaign reports on each source separately.

Questions:
Q: What percentage actually gets people through the door?
A: In practice 10% rarely moves anyone who was not already coming, 15% to 20% reads as a real offer, and anything above 30% starts attracting people who only ever buy on discount. Start at 20% with a maximum discount cap and watch the redemption rate before you raise it.
Q: Can I exclude certain items?
A: Yes. List the exclusions in the fine print field, which is printed on the card and shown above the claim button on the pop-up, and set a minimum spend if you need to protect low-margin lines.
Q: Does the discount apply automatically online?
A: The customer receives a unique code they enter at your checkout, and your staff or your e-commerce platform applies it. Promotedly issues and tracks the code; it does not take over your payment flow.

### Refer-a-Friend
https://promotedly.com/promotions/refer-a-friend
Customers share a personal link and both sides get rewarded.

A referral promotion turns one happy customer into a small, trackable acquisition channel. Promotedly mints a unique referral URL for each customer and follows it all the way to the friend's redemption before it releases the reward.

Example: Give a friend $10 off — get $10 when they use it.
Best for: Word-of-mouth businesses, Salons, Gyms
Available on: All plans, including Free

Customer journey:
1. Claims the promotion and joins your list.
2. Gets a personal referral link with share buttons for text, email, copy-link and social.
3. Friend opens the link, sees the friend-side offer on your branded page, and claims it.
4. Reward trigger fires — either at the friend's signup or when the friend actually redeems.
5. Both sides get their reward, and the referral appears on your analytics as attributed revenue.

Setup:
1. Set both rewards: Choose the friend-side discount and the referrer reward. They do not have to match.
2. Choose the trigger: Reward on friend signup for maximum volume, or on friend redemption for maximum quality. Redemption is the default.
3. Cap it: Set the maximum referrals per customer — ten by default — so one enthusiastic poster cannot drain the budget.
4. Write the share message: The text that pre-fills when a customer taps share. Keep it in their voice, not yours.
5. Deploy: Referral promotions work best as a pop-up on your site and as a follow-up to an in-store claim.

Questions:
Q: How do you stop people referring themselves?
A: Referral chains are checked for duplicate contact details, self-referral, shared devices and repeated IP addresses, and rewards on the redemption trigger only release after the friend's reward is marked redeemed by your staff. Suspicious chains are held for your review rather than paid out.
Q: Should I reward on signup or on redemption?
A: Signup produces more referrals and a longer list; redemption produces fewer referrals but only pays for customers who actually walked in. If this is your first referral campaign, use redemption — it is far harder to game and the maths is easier to defend.
Q: Where does the referral link live?
A: On the reward screen at the end of the customer's own claim, and again in the follow-up email or text. That is the moment they are most pleased with you, which is the moment a share is most likely.

### Give $X / Get $X
https://promotedly.com/promotions/give-x-get-x
Gift a friend a credit, earn one yourself when they use it.

A referral promotion stripped down to a single sentence a customer can repeat from memory. Symmetric amounts remove every question about who gets what, which is exactly why it converts so well in gyms, salons, clinics and car washes.

Example: Give $5. Get $5.
Best for: Services with repeat visits, Studios, Clinics
Available on: All plans, including Free

Customer journey:
1. Claims the offer and joins your rewards list.
2. Sends the credit to a friend by text, email or link.
3. Friend redeems the credit on a visit.
4. The original customer's matching credit is issued automatically.

Setup:
1. Set the give and the get: Both default to $10 and both are stored in cents. Keep them equal unless you have a reason not to.
2. Cap the referrals: Maximum referrals per customer, one to one hundred.
3. Set the expiry: How long each side has to use the credit once it is issued.
4. Deploy: Strongest as a pop-up on your site and on the reward screen of another promotion.

Questions:
Q: How is this different from refer-a-friend?
A: Mechanically they are cousins. Give-and-get fixes both sides to the same amount and hides the machinery, so it is easier to say out loud. Refer-a-friend gives you asymmetric rewards, multiple trigger options and deeper attribution reporting when you want to tune the economics.
Q: What amount should I use?
A: Pick a number that is roughly 15% to 25% of your average ticket and round it to something memorable. $5 works for coffee and quick service, $10 for restaurants and salons, $25 for services with a high first-visit value such as dental or home repair.
Q: When exactly does my customer get their credit?
A: After the friend's credit is marked redeemed, not when the friend clicks the link. That ordering is what keeps the promotion honest and your costs tied to real visits.

### Scratch & Win
https://promotedly.com/promotions/scratch-and-win
A scratch card reveal with weighted, server-decided prizes.

The same discount budget, delivered as a small game. Customers scratch a digital card and see what they got, which is memorable in a way that a flat coupon is not — and it gives you the excuse to put a card on every table.

Example: Scratch to reveal your reward — 10% off, $5 off, free item or try again.
Best for: Foot traffic, Events, Tabletop cards
Available on: All plans, including Free

Customer journey:
1. Scans the card and lands on your branded scratch page.
2. Enters the details you require before the card is revealed.
3. Scratches the panel with a finger; the reveal is animated in the browser.
4. Sees the prize the server already decided, with its code and fine print.
5. Joins your rewards program from the same screen.

Setup:
1. Build the prize table: Between two and twelve prizes. Each has a label, a reward type and a weight, and the weights must total exactly 100%.
2. Start from the defaults: The shipped table is 10% off at 30%, $5 off at 25%, a free item at 15%, $10 off at 10%, 20% off at 10% and try-again at 10%.
3. Add inventory limits: Cap the grand prize at a fixed number of units so it cannot be won more times than you can honour.
4. Decide on retries: Allow a second scratch after a losing card, or keep it to one.
5. Deploy: Printed tabletop cards are the natural home for scratch campaigns.

Questions:
Q: Who decides what I win — my phone or your server?
A: Our server. The outcome is drawn from your weighted prize table in a route handler before the animation begins, then the browser animates a result it has been handed. Nothing about the draw can be tampered with from the client.
Q: Do the odds have to add up to 100?
A: Yes, and the builder refuses to save a table that does not. That constraint is deliberate: it means the printed odds are the real odds, which is what consumer promotion rules in most places expect.
Q: Is a scratch card a lottery?
A: Rules vary by state and country. Because entry is free, no purchase is necessary and every card resolves immediately, most scratch promotions sit outside lottery rules — but the odds must be disclosed and you should check your local requirements before launch.
Q: What does a 'try again' slice do to conversion?
A: It lets you run a much better headline prize on the same budget, and with retries enabled a loss becomes a second engagement rather than a dead end. Keep the losing slice at or under 10% or the game starts to feel rigged.

### Spin-to-Win
https://promotedly.com/promotions/spin-to-win
A prize wheel with odds you control to the percentage point.

Spin-to-win is the pop-up that people actually interact with instead of dismissing. Same weighted prize engine as scratch cards, different theatre, and it sits particularly well on a website where you have a few seconds of attention to win.

Example: Spin the wheel — one spin per customer.
Best for: Pop-up on your website, Busy weekends, Launches
Available on: All plans, including Free

Customer journey:
1. Sees the wheel pop up on your site or opens it from a QR card.
2. Enters the details you require to unlock the spin.
3. Taps spin; the wheel animates and lands on the server-decided slice.
4. Gets the prize code, the fine print and the expiry.
5. Opts into your rewards program.

Setup:
1. Set the slices: Two to twelve prizes with weights totalling 100%. Slices render in your brand colours.
2. Pick a wheel style: Classic, modern or confetti. Modern is the default and is the calmest of the three.
3. Set spins per customer: One to five. One is standard; more than two dilutes the prize pool quickly.
4. Protect scarce prizes: Give the best slices a finite inventory so the wheel cannot over-award them.
5. Deploy: Paste the pop-up snippet into your site template, and choose whether it fires on entry, on exit intent or after a delay.

Questions:
Q: Can I make the wheel match my brand?
A: Yes. The accent, ink and surface colours, the corner style and the wheel style all come from your brand theme, and the pop-up inherits them automatically so it reads as part of your site rather than a third-party widget.
Q: Will a pop-up hurt my search rankings?
A: Not if it is configured sensibly. Fire it on exit intent or after a delay rather than immediately on load, keep it dismissible with a visible close button, and never cover the page on mobile before the content has rendered.
Q: How many spins should each customer get?
A: One. A single spin makes the result feel final and keeps your expected cost per customer predictable. Extra spins are best used as a reward for something else, such as a referral.

### Limited-Time Flash Promotion
https://promotedly.com/promotions/flash-promotion
A countdown window with a hard claim limit.

A flash promotion is the answer to a specific, urgent problem: capacity you are about to lose. It expires on a clock you set, caps the number of claims, and stops accepting new ones the moment either limit is reached.

Example: Flash sale — $10 off if you claim in the next two hours.
Best for: Quiet hours, Seasonal pushes, Inventory clearing
Available on: All plans, including Free

Customer journey:
1. Receives the flash offer by text or email, or sees it as a pop-up.
2. Lands on a page with a live countdown and the remaining claim count.
3. Claims in a few seconds — flash pages ask for the minimum information.
4. Gets a code that expires with the window, not in thirty days.

Setup:
1. Set the window: Start and end timestamps. The promotion opens and closes itself; nobody has to remember to switch it off.
2. Choose the offer: Dollar off, percentage off or a free item, with the amount or percentage beside it.
3. Cap the claims: A hard claim limit — “first 20 people” — enforced on the server, so an over-claim is impossible.
4. Pick a countdown: Digits, a progress bar or none, depending on how much pressure suits your brand.
5. Deploy: Send it to your rewards list as a re-marketing blast, and put the pop-up on your site for the same window.

Questions:
Q: How short should the window be?
A: Short enough to create urgency, long enough for someone to act — two to four hours for a same-evening restaurant push, twenty-four to forty-eight hours for a retail or service offer. A week-long “flash” sale trains people to ignore the next one.
Q: What happens when the claim limit is hit?
A: The page switches to a closed state and explains that the promotion is fully claimed. Claims are counted atomically on the server, so twenty-one people cannot claim twenty slots even if they all tap at the same second.
Q: Can I run a flash promotion to my existing customers only?
A: Yes, and that is usually the best use of it. Send it as a re-marketing message to your opted-in rewards list and leave the pop-up off, so the offer feels like a members' perk rather than a public discount.

### Appointment / Booking Promotion
https://promotedly.com/promotions/appointment-booking
Trade an incentive for a booked slot, with reminders.

For service businesses a coupon is only half a result — a filled calendar is the whole one. This promotion collects the booking intent along with the claim, then reminds the customer before they are due so the slot does not evaporate.

Example: Book an appointment today and receive $25 off.
Best for: Salons, Clinics, Home services
Available on: All plans, including Free

Customer journey:
1. Claims the incentive from a QR card, a pop-up or a re-marketing message.
2. Picks a service from the list you configured.
3. Either submits a booking request form or is handed straight to your existing scheduler.
4. Receives the incentive code tied to the booking.
5. Gets an automatic reminder the configured number of hours before the appointment.

Setup:
1. Choose the hand-off: Request form if you want the lead in Promotedly, or a booking link if your scheduler is the system of record.
2. List your services: Up to twelve service options so the request arrives already qualified.
3. Set the incentive: Dollar off, percentage off, a free add-on service, or none at all if the offer is the appointment itself.
4. Set the reminder: Anywhere from one hour to a week before. Twenty-four hours is the default and the usual no-show killer.
5. Deploy: Works everywhere, but the highest-intent placement is a pop-up on your services page.

Questions:
Q: Does this replace my booking software?
A: Only if you want it to. In link mode Promotedly captures the customer and the consent, then hands them to your existing scheduler. In request-form mode we collect the service, the preferred window and the contact details for you to confirm.
Q: Will the reminder go by text or email?
A: Whichever channels the customer consented to, with text preferred when a phone number and SMS consent are on file. Reminders are transactional rather than marketing messages, and they are sent through the same dispatcher as everything else so they are logged and rate-limited.
Q: Can I limit how many discounted appointments I give away?
A: Yes. Set a total number of available appointments and the promotion closes itself when they are gone, which keeps a popular offer from swallowing a whole week of your calendar at a discount.

### Loyalty / Visit Challenge
https://promotedly.com/promotions/loyalty-visit-challenge
Digital punch card — visits tracked, reward unlocked.

A digital visit challenge that lives on the customer's phone instead of in their wallet. They scan the same QR code on each visit, the progress bar advances, and the reward is issued the moment the goal is met.

Example: Visit us five times and get a free item.
Best for: Coffee shops, Quick service, Studios
Available on: All plans, including Free

Customer journey:
1. Scans on the first visit and joins the challenge.
2. Sees a stamp card, progress bar or star row showing how far along they are.
3. Scans again on each subsequent visit; the server records the stamp.
4. Hits the goal and the reward is issued immediately, with its own code and expiry.

Setup:
1. Set the goal: Two to fifty visits. Five is the sweet spot for food and drink; three suits higher-value services.
2. Choose the reward: A free item, a dollar amount or a percentage, issued automatically on completion.
3. Stop double-stamping: Set a minimum gap between visits — four hours by default — so one visit cannot be counted twice.
4. Pick a card style: Stamps, a progress bar or stars.
5. Deploy: One QR code at the counter, printed once, scanned forever.

Questions:
Q: How do I stop somebody stamping five times in one visit?
A: The minimum-hours-between-visits setting, enforced server-side against the customer record. At the default of four hours a single lunch cannot produce more than one stamp no matter how many times the code is scanned.
Q: Do customers need to remember anything?
A: Only the email or phone number they used the first time. There is no card to carry, no app to install and no password; the same identifier picks up their progress on any device.
Q: How many visits should the reward take?
A: Pick a number just above your current average visit count over the reward period. If regulars come four times a month, set the goal at five — close enough to feel achievable, far enough to change behaviour.

### Share-to-Unlock
https://promotedly.com/promotions/share-to-unlock
A social share unlocks the discount.

Instead of handing over the discount immediately, share-to-unlock asks for a share first. The customer picks a network, posts with your hashtags and mention pre-filled, and the reward is released when they come back.

Example: Unlock your $10 reward by sharing this offer with friends.
Best for: Instagram-led brands, Restaurants, Boutiques
Available on: All plans, including Free

Customer journey:
1. Claims the promotion and sees that the reward is locked.
2. Chooses a network — Instagram, Facebook, TikTok, X, Google or copy-link.
3. Shares with your hashtags, your mention and the campaign link already prepared.
4. Returns to the page and the reward unlocks.

Setup:
1. Pick the networks: Choose any combination of Instagram, Facebook, TikTok, X, Google and copy-link. Copy-link is the fallback that always works.
2. Prepare the post: Set the hashtags and the @mention so the customer never has to compose anything.
3. Set the reward: Dollar off, percentage off or a free item — 15% off is the shipped default.
4. Choose verification: Trust the tap, or require a screenshot for manual approval before the reward is released.
5. Deploy: Best as a pop-up, where the customer is already on a device signed into their social accounts.

Questions:
Q: Can you verify that somebody really posted?
A: Not perfectly, and we do not pretend otherwise. Trust mode releases the reward on the share tap, which is fast and loses a little to people who abandon the post. Screenshot mode asks for proof and holds the reward for your approval. Pick based on the size of the reward.
Q: Is asking for a share in exchange for a discount allowed?
A: Sharing an offer is fine on every major network. What is not allowed is paying for reviews or ratings — so this promotion shares your campaign, and our review-video promotion asks for honest feedback rather than a star rating in exchange for money.
Q: Should I use tiers?
A: Tiers work well — one share for 10% off, three for $10, five for $25 — and you can model them today by running staged share-to-unlock campaigns. A single-tier campaign is the simpler place to start and gives you a baseline share rate.

### Instant Giveaway / Prize Drawing
https://promotedly.com/promotions/prize-giveaway
Collect entries, draw winners fairly on a schedule.

A giveaway is the list-building promotion for businesses that do not want to discount at all. One prize buys hundreds of consented contacts, and the draw itself gives you a second reason to contact everybody who entered.

Example: Enter to win a $100 gift card.
Best for: List building, Grand openings, Sponsorships
Available on: All plans, including Free

Customer journey:
1. Scans or taps into the entry page.
2. Enters contact details and confirms the entry.
3. Sees a confirmation with the draw date and the official rules.
4. Optionally earns extra entries by referring friends.
5. Winners are drawn on the date you set and notified automatically.

Setup:
1. Describe the prize: The prize description and its value in cents, both shown on the entry page.
2. Set winners and date: One to fifty winners and a draw timestamp. The draw runs as a scheduled job, not by hand.
3. Limit entries: One to ten entries per customer, enforced against the customer record.
4. Publish the rules: Official rules are pre-filled with a no-purchase-necessary, 18-plus, void-where-prohibited baseline you can edit, and you can link your own rules page instead.
5. Deploy: Grand openings, events and sponsorships — anywhere you have footfall but no transaction yet.

Questions:
Q: Do I need official rules?
A: Yes, and we ship a defensible starting point covering no purchase necessary, age and residency limits, how odds are determined and void-where-prohibited. Edit it for your jurisdiction, or point the campaign at your own rules page.
Q: How is the winner actually chosen?
A: By a server-side draw at the time you scheduled, from the pool of valid entries, with duplicates and disqualified entries removed first. The draw is recorded in the audit log so you can show how it happened.
Q: What prize should I offer?
A: Something desirable to your actual customers rather than a general-purpose gadget — a year of free coffee, ten classes, a dinner for four. A prize only your target market wants keeps the entry list useful instead of full of sweepstake hunters.

### Review Video Promotion
https://promotedly.com/promotions/review-video
Customers record a short review; you get captioned UGC to post.

The promotion that produces an asset instead of a discount. Customers record a short video on their own phone, we prepare the caption, the hashtags and your mention for the platform they are posting to, and you approve before any reward is issued.

Example: Tell us in thirty seconds what you loved — get $15 off.
Best for: Social proof, TikTok / Reels, New locations
Available on: All plans, including Free

Customer journey:
1. Scans the card and sees the prompt you wrote.
2. Records a video up to the duration limit you set, right in the browser.
3. Consents to publication if you require it before the video can be used.
4. Gets the caption, hashtags and your social handle prepared for the platform they choose.
5. Posts it, and the reward is issued once you approve the submission.

Setup:
1. Write the prompt: One specific question beats “tell us what you think”. Ask about the dish, the class, the stylist.
2. Set the length: Ten to one hundred and twenty seconds. Forty-five is the default and about right for social.
3. Prepare the post: Suggested hashtags and your @mention, added to the description on the customer's behalf for the platform they share to.
4. Require consent and approval: Publication consent and manual approval are both on by default, so nothing reaches your feed or earns a reward without your review.
5. Deploy: Tabletop cards at the end of the meal or the appointment, when the experience is still fresh.

Questions:
Q: Is paying for a review against the rules?
A: Paying for a positive review or a star rating is, on every major platform and under the FTC's endorsement guides. This promotion rewards an honest video and disclosed sharing, not a rating — ask for candid feedback, keep the reward the same whatever they say, and require disclosure in the caption.
Q: Do I have the right to reuse the video?
A: Only if the customer agreed. With the publication-consent requirement on, the consent text is shown before recording and the acceptance is stored with the submission, so your right to use the clip is documented.
Q: What if somebody submits something unusable?
A: Approval is required by default, so nothing is published or rewarded until you have watched it. Rejected submissions are recorded with a reason and the reward is never issued.
Q: Can I see how the posts performed?
A: Submission counts, approvals and shares by platform are reported per campaign. Reach figures depend on what each social network exposes, so treat them as directional rather than audited numbers.

### Countdown Coupon
https://promotedly.com/promotions/countdown-coupon
A coupon that loses value the longer customers wait to use it.

A coupon with a clock on it. You set the starting value, how much it drops and how often, and the lowest it can go. Customers see the live value and when it drops next, so the best time to use it is always now.

Example: $25 off right now. It drops $1 every hour until it's $5.
Best for: Slow days, Driving a visit today, Win-back offers
Available on: All plans, including Free

Customer journey:
1. Scans the card and sees the starting value and exactly how fast it drops.
2. Claims it with an email or phone number. The clock starts now.
3. Watches the live value: worth $25 now, $24 in 42 minutes.
4. Gets the reminders you chose, such as a heads-up before the next drop or a last chance.
5. Shows the code at the counter or enters it online. Staff see the value right now and it holds for 15 minutes while they ring it up.

Setup:
1. Pick dollars or percent: Set the starting value and the lowest it can go. It ends when it reaches the lowest value.
2. Set the drop: Choose how much it loses each hour, day or week. Shorter steps create the most urgency.
3. Pause when closed: Hourly and daily drops can stop while you're closed, so nobody loses value overnight.
4. Choose reminders: Claimed, before the next drop, halfway and last chance. Quiet hours and opt-ins always apply.
5. Deploy: Counter cards, receipts and social posts. Every surface shows the same live value.

Questions:
Q: Is this a gift card?
A: No. It's a free promotional coupon, which is why it can lose value and expire. Paid gift cards have federal and state rules on expiry and fees, so we don't sell value that shrinks.
Q: What happens if the value drops while staff are ringing it up?
A: Looking the code up holds its value for 15 minutes, so the customer gets the price they saw at the counter.
Q: Does it lose value overnight?
A: Not if you turn on pausing. For hourly drops only open hours count; for daily drops the value drops at closing time on each day you're open. Weekly drops run on the calendar.
Q: Can it be used more than once?
A: No. Each coupon is single use, at whatever it's worth at the time.

## Rules for AI agents
- Agents can read public product information without signing in.
- Agents can create and edit draft campaigns only after a business admin approves the connection.
- Agents cannot publish a campaign, send a message, change billing, invite team members or read customer records. Publishing is done by a person in the Promotedly portal.
- An agent can start a sign-up for a business, but the account only exists once the owner confirms by email and chooses their own password.
- Capabilities marked in_development, planned or not_supported are not features of Promotedly today and must not be described as such.

## Contact
Email: hello@promotedly.com
Support: support@promotedly.com
Contact page: https://promotedly.com/contact